This policy explains how personal information is used when you use Aksa's apps, website, and services that link to this policy. Features differ by device, app version, and availability. Read this policy alongside our Terms of Use.
1. About Aksa and this policy
Aksa helps people turn Goals into Actions, share Proof, build Streaks, and connect in Action Rooms. Aksa operates under the name PT Aksa Platform Teknologi. You can contact us about privacy at [email protected].
2. Information you provide
Depending on how you use Aksa, information can include:
- Account and profile information, such as your name, username, email, profile photo, bio, and settings.
- Optional details you add to your profile.
- Goals, Actions, schedules, targets, reflections, and completion information.
- Proof and content you submit, such as text, selected photos, and supported files.
- Posts, comments, reactions, connections, and invitations.
- Direct messages and Action Room messages, including supported attachments.
- Support requests, reports, appeals, and information you provide when contacting us.
Only share another person's information when you have the right or permission to do so. Check the audience before sharing content.
3. Information from your device and other sources
Information needed to operate features may include device and app information, sign-in details, notification tokens, message delivery information, and usage or diagnostic information.
Sign-in providers supply the account information needed to sign you in. Store and payment providers supply information about purchases and subscription status. Other users may provide information about you when they send messages, invite you, mention you, or submit a report.
4. Device permissions and Action evidence
Certain features ask for access to device information. You can manage permissions in your device settings. A feature that needs a permission may not work if you decline or revoke it.
Health and fitness
Supported health-evidence features read aggregate health values from Apple Health or Health Connect to evaluate an Action. Submitted Proof can include the metric, value, target, verification status, platform, source names, time window, and amount excluded as manually entered data. These summaries can be stored with posts and publicly readable. Verification requests can also send health evidence to Aksa's server. Review the requested permission before using the feature. An Action result is not medical advice.
Screen Time
Supported focus features use Screen Time or usage-access authorization to assess an Action. Proof can include the assessment and verification result, source platform, interval, observed duration, distracting-app usage, interruption or selected-target counts, permission state, and integrity events. These summaries can be stored with posts and publicly readable. Do not use these features to monitor another person without their permission.
Location
A check-in can use precise coordinates, accuracy, capture time, and a mock-location flag to evaluate the Action. Verification evidence can be sent to Aksa's server and queued on your device while delivery is pending. Resolving a place or address can send coordinates to the device's geocoding service or OpenStreetMap Nominatim. Submitted Proof can include a place or address, check-in time, verification status, distance, and reason; these summaries can be stored with posts and publicly readable. Action configuration can also include the destination's coordinates and radius. We do not promise a fixed deletion period for verification evidence or queued copies.
Photos, camera, microphone, and files
Supported features can request access when you choose to capture or select content for your profile, Proof, or messages. Other participants may receive the items you share. Do not assume every attachment type is supported in every app version.
Contacts
An optional contacts feature can request device access to show contacts on your device for invitations. You can refuse or revoke contacts access. Review the invitation before sending it through your device's messaging service.
Notifications, widgets, and Live Activities
Supported reminders, widgets, and Live Activities can show Action or message information on your device. A notification token enables delivery of notifications. Information displayed on the Lock Screen or Home Screen may be visible to someone who can see your device. Manage these features through the app or device settings.
5. How information is used
Information is processed for purposes including:
- Creating and securing accounts.
- Saving Goals and Actions and displaying the content you choose to share.
- Delivering messages, notifications, and other requested features.
- Evaluating the evidence submitted for an Action.
- Providing AI features you choose to use.
- Managing purchases and subscription access.
- Handling support requests, reports, abuse, and security incidents.
- Diagnosing problems and improving the service.
- Meeting legal obligations and protecting applicable rights.
The legal basis for processing depends on the purpose and applicable law. Consent is required for processing where the law requires it; device permission does not replace every form of legal consent.
6. AI features
When you use AI chat, Aksa can send your message, selected recent conversation history, personalization information you provide, and the context needed for the request through OpenRouter to a model provider. Aksa's Train or planning features can include your goal, skill, learning preferences, and progress information. If companion-context features are enabled, the request can also include goal text, schedules, Action titles, Streaks, progress trends, recent Proof answers, and other Action Room members' names, roles, Streaks, and completion status, subject to the feature's access checks. Error logs can contain snippets related to the request. Do not include another person's sensitive information without the necessary permission.
AI output can be wrong. Check it before acting. An AI response does not by itself prove that an Action is complete.
7. Content visibility and sharing
Public content can be viewed, copied, or shared outside Aksa. Posts may be publicly readable, including Action evidence included in them. Do not post health or location information you do not want made public. Some Proof media can be accessible without signing in, and some Proof documents can be accessible to other signed-in users beyond the Action Room. Do not assume all Proof files are private or limited to room members.
Recipients can save, screenshot, or report content. A privacy setting, edit, or deletion cannot remove copies already held outside Aksa. Content reported for safety or rights concerns may be reviewed as part of handling the report.
Service providers may process information needed to operate account, storage, notification, AI, analytics, support, and payment features. Sign-in services and app stores also process information under their own policies. Information may be disclosed where required by law or needed to address a safety or legal issue, subject to applicable requirements.
AI requests can be routed through OpenRouter to a model provider. Where the Redis rate-limit service is configured, Upstash processes an account-linked key to limit AI-chat requests, with rate-limit analytics enabled. Provider retention, training uses, and processing locations are not fully described in this interim notice.
8. Website cookies and analytics
Cookies and similar device storage can support website functionality and usage measurement. Where the website presents a consent choice, review it before accepting optional measurement. Browser settings can also limit or delete cookies, although doing so may affect site features.
A cookie choice is separate from device permissions, account deletion, and rights under privacy law.
9. International processing
Aksa accepts users from different countries. Infrastructure and service providers may process information outside your country. Applicable data-transfer requirements depend on where the information is processed and the laws that apply. Aksa's current default Firestore database and file-storage bucket are hosted in the United States (us-central1 and us-west1). Other service-provider processing locations and applicable transfer safeguards are not described here.
10. Keeping and deleting information
Information can be held while it is needed to provide a feature, maintain an account, address safety or fraud concerns, resolve a dispute, or meet a legal obligation. Different records may need different retention periods. Deleted files in the current storage bucket can be retained for recovery for seven days after deletion. This does not set an expiry for live files or manual backups.
Deleting content or an account may not remove copies received by other people. Shared conversation context or records needed for a legal or safety reason may remain subject to applicable requirements.
11. Account deletion and subscriptions
You can find account deletion options at Delete your account. To request help, contact [email protected] from the address associated with your account and include your username. Do not send your password.
Uninstalling the app does not itself delete an account. A subscription purchased through an app store must be managed through that store; account deletion does not automatically stop store billing.
12. Your choices and rights
Depending on applicable law, you may have rights to receive information about processing, access or correct your information, request deletion or a copy, withdraw consent, restrict or object to processing, and challenge certain automated decisions. You may also be able to complain to a relevant authority.
To make a request, email [email protected]. We may need information to verify that the request concerns your account. Do not send a password or sign-in code. Applicable law governs the rights available and the deadlines for handling requests.
13. Children and guardian consent
Users under 18 need a parent's or legal guardian's consent to use Aksa. Local age and consent requirements also apply. A parent or guardian can contact us about a child's account or information.
14. Security
Security measures and controls are used to protect accounts and information, but no service is completely secure. Keep sign-in credentials private and tell us if you suspect unauthorized access. Data incidents and any required notices must be handled according to applicable law.
15. Health information and regional privacy rights
Health information can receive special protection under applicable law. When a supported Action uses health evidence, review the feature's disclosure, the requested permission, and who can see any Proof you share. You can revoke device access in the relevant health or privacy settings and contact us about information already associated with your account.
People in Indonesia, the European Economic Area, the United Kingdom, the United States, and other regions may have different rights and complaint routes. Accepting users from a region does not mean every local law applies to every feature. Requests to access, correct, delete, restrict, or obtain a copy of information will depend on applicable law and reasonable identity verification.
16. Changes to this policy
Changes to data processing may require notice or consent under applicable law. A change to this policy does not remove rights that the law requires us to respect.
17. Contact
PT Aksa Platform Teknologi
Jl. Prof. Soedarto No. 12, RT 001/RW 001, Tembalang, Semarang, Central Java, Indonesia.
For privacy questions, requests, or concerns, email [email protected].
Read our Terms of Use for the rules of using Aksa and Delete your account for deletion options.